Our Staff

Bob Klein, HIS

Bob Klein, HIS

Hearing Instrument Specialist

Bob has been saving hearing lives for the past 20+ years in the beautiful Northwest. Bob is now living in “The Valley of The Sun” and is looking forward to helping those struggling with hearing loss and enhance there quality of life. Along with his wife Kim, they have raised two children and are now proud grandparents of Hannah and Kayla. With Bob’s vast experience, he treats each person and their unique hearing loss with the care and attention expected from a professional. Bob always says, “It’s not how much you know, it’s how much you care”. Plus you’ll have an enjoyable time, visiting with Bob’s staff! Continuing education keeps Bob up to date with the latest information and technology breakthroughs.

AshaLeigh Falkena, PSC

AshaLeigh Falkena, PSC

Patient Services Coordinator

AshaLeigh Falkena is a Patient Services Coordinator. AshaLeigh is originally from Rapid City, South Dakota and moved to Goodyear, Arizona in 2013. She attended school and started working in health care in 2006. AshaLeigh began working in the hearing industry in 2024 and was drawn to the profession because she believes that every person deserves the right to hear the world around them.

What AshaLeigh loves most about saving hearing lives is helping to provide a positive and compassionate hearing journey. AshaLeigh strives to bring joy and light in her everyday work with patients.

Outside of saving hearing lives, AshaLeigh loves hobbies such as spending time with her family and watching her boys grow, hiking, camping, and watching live music.

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Customer Reviews

My hearing is better than ever before. Bob is very professional and friendly. Top notch staff. I highly recommend their services.

Sharon Bader, on Google

My first visit left a lot to be desired not very satisfied with the help I got. The second visit went to pick a repaired hearing aid and was very to be helped by store manager named Rihanna, she was Soo helpful, patient and friendly, I probably wouldn't continue going...

Pete Martinez, on Google

I have had very good experience with Bob Klein at Sound Point in Goodyear. During the pandemic I noticed I could not hear or read lips because of the mask situation and everybody was mumbling I was also having a hard time hearing the TV. I had the volume up...

Ann Merrill, on Google

Bob is amazing! He is always very helpful and doesn’t mind answering any of my grandmother questions every appointment. Makes every appointment very easy going and keeps a great conversation going with her during the whole appointment. Very thankful for how helpful he is at every appointment! Everyone up front...

shawnte garrett, on Google

I wish I could give this place 6 stars. Bob is amazing and I would highly recommend him to anyone. My grandmother loves him and he makes her feel very comfortable. He’s patient, informative, and very reassuring. He is also very funny and has a great conversation the entire time....

Diamond Brea’l, on Google

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