Our Staff

Elynn Colfack, HIS

Elynn Colfack, HIS

Hearing Instrument Specialist

Customer satisfaction always comes first with Elynn Colfack. She is certified as a Hearing Instrument Specialist, and because she comes from a family of hearing aid wearers, she personally understands the difficulties of hearing loss.

She has been helping individuals in the Hearing Health Science industry since she started her career at Statewide Hearing in SunCity as a Personal Service Coordinator. Elynn quickly decided that she would love to work one on one helping patients with their hearing health. Elynn came to us from Colorado and joined Statewide in 2007 and became a member of the All American Hearing team in 2009. She recently moved to this office in 2013.

When Elynn is not busy assisting patients she enjoys spending time with her husband of 46 years, their two daughters and her grandchildren.

Bob Klein, HIS

Bob Klein, HIS

Hearing Instrument Specialist

Bob has been saving hearing lives for the past 20+ years in the beautiful Northwest. Bob is now living in “The Valley of The Sun” and is looking forward to helping those struggling with hearing loss and enhance there quality of life. Along with his wife Kim, they have raised two children and are now proud grandparents of Hannah and Kayla. With Bob’s vast experience, he treats each person and their unique hearing loss with the care and attention expected from a professional. Bob always says, “It’s not how much you know, it’s how much you care”. Plus you’ll have an enjoyable time, visiting with Bob’s staff! Continuing education keeps Bob up to date with the latest information and technology breakthroughs.

Robin Embry

Robin Embry

Patient Services Coordinator


I am the first person you will see as you enter our welcoming office, and I would love to meet you!!

I have been a receptionist since 1985, working in different types of offices including veterinary, dental and medical so I have a lot of experience in this area. I enjoy meeting our patients and getting to know their needs and how I can help make their day better! I will always have a fresh pot of coffee going and
a treat just for you!

Now a little bit about me. My husband and I have been back in Arizona since October of 2016; having lived here before a few years ago. My husband is an Arizona native; I, however, am from Oklahoma! We have a blended
family with 3 adult children and 3 grandchildren. We love to spend time with our family and friends. We also enjoy camping and riding dirt bikes. Since we are empty nesters we have fur babies, 3 dogs, a kitty and a bird! We love the outdoors, spending almost every evening on the patio or in our pool.

Customer Reviews

Always an exceptional experience. Extremely professional people who make you feel very comfortable and confident that they are taking care of your needs. I have always left my appointment with a smile.

Daniel Goodro, on Google

After having hearing problems I contacted SoundPoint and after an exam was fitted with hearing aids that have greatly improved my life. The staff were very helpful and explained my options completely. Very professional and courteous help and I would highly recommend them for any of your hearing problems.

Gerald Foster, on Google

Very friendly staff, and great, clean environment! I appreciate the audiologist and staff, they really care about their patients. The only downfall is appointments are hard to get in due to not opening on weekends. Otherwise, five stars! I really recommend this location to any friends or family members, very...

Autumn Goodwin, on Google

Who knew it was loads of fun finding out if you're deaf! Very friendly and knowledgeable staff. Definitely recommend this place.

Mandy de Beyer, on Google

I purchased my hearing aids over 5 years ago, and have always felt that I have been treated with respect and care. This past year I have been on a maintenance plan, and just had my hearing test. Thank you Jose for your support in working with me to give...

Patricia Crookshank, on Google

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